Tulane was already in compliance when the RRC instituted new duty-hours regulations years ago. But even so, I recognized that there were forces intrinsic to the standard residency system that limited education. The work-hours regulations didn’t cause it… it only heightened the tension. Consider the following in the standard residency program system: Noon conference occurs at noon. Ok, seems reasonable; everyone should be able to attend. However, in the ordinary program, the residents’ morning is devoted to morning report, work rounds, and attending rounds. During these rounds, patient-care plans are made and refined. But here’s the problem: When does all of the work that was planned during morning rounds get done? The answer is that something has to give: either residents plow into the noon hour to get work done (so that they can get to clinic or get home at a reasonable hour to be under the work hours regulations), or residents attend noon conference and defer patient-related tasks until the afternoon. In the first scenario, ward service supercedes education. In the second scenario, the resident has to sacrifice patient care for education. The bottom line is that no resident should have to choose between the two, and the current system makes the resident make that unfair choice. Let’s say residents make it to noon conference. My experience was that residents were frequently late to noon conference, and this was no fault of their own. By the time the resident left the wards to get to noon conference, get lunch, and then get situated in the conference room, he or she had already lost 20 minutes of the conference. Of course the resident could leave attending rounds early to make it to noon conference on time, but then he or she had sacrificed 20 minutes of attending rounds. This, too, seemed to be an unfair choice to force upon the resident. And let’s say that the resident made it to noon conference on time. Still, the operations of the wards continued, and the nurses continued to page the resident during the conference. The flow of the conference was constantly disrupted by residents answering pages. Again, no fault of the resident; he or she was again placed in the unfair position of balancing patient care with education. And then, of course, there is clinic. Residents would have to leave noon conference early to get to clinic, and this further compromised resident education. And finally, there was the educational format of a typical noon-conference schedule: didactic lectures with powerpoint. Pain. The educational experts will tell you- at best, there is 20% retention of knowledge from a didactic lecture. And lectures rarely replicate the type of knowledge a resident needs. For example, when was the last time a patient presented with a chief complaint of “I have lupus nephritis. Please help me.” To the contrary, patients present with a problem (“There is swelling in my legs and I have a rash”) and the physician must work forward from the complaint to make the diagnosis and design the management; not backwards from the diagnosis to identify the symptoms. So the bottom line is this: the old system of listening to didactics at noon puts the resident in an unfair position of compromise... some thing has to give. Or does it? I thought this position of compromise was unfair, and to solve the
problem, we went outside of the box to develop a new system of resident
education. This system is FRIDAY SCHOOL, and here is how
it works. Fridays afternoons are protected time for the Interns, and Monday afternoons are protected time for the Residents. On each day the schedule works something like this... At 1 PM on Mondays, the Attending takes the Resident's pager, and the Attending and Interns work together to provide patient care in the afternoon. At 1 PM on Fridays, the Resident takes the Interns' pagers, and the Attending and Resident work together to provide patient care in the afternoon.
The firm teams work as a team to establish a differential diagnosis and then make a guess as to the final diagnosis. 50 points are awarded to teams that arrive at the correct diagnosis based upon the history and exam alone. The teams then order labs appropriate for the diagnosis (minus 5 points for each $1000 spent). For each diagnosis they choose, the teams get a module packet that contains the essential questions (from the boards plus some) as derived by recent literature on the topic (i.e., the questions are derived from original or review articles published within the last two years). After going through the questions, and doing internet/pubmed research to find the answers, the firm team discusses their findings and then reaches their final diagnosis (worth another 50 points). When all firms have completed their search, an expert faculty member comes in to discuss how he or she would approach the case, and pertinent diagnosis and management pearls that go with the case. The final answer is revealed, and the firm champion for the day (i.e., the firm with the most points) is declared. Resident then have time with the faculty to discuss any questions they had in their deliberations. The great part of Monday School is that teaches so much more than just the topic being addressed. It is the real-world approach to medical care… Monday school mimics what the residents will do every day in their practice. Unlike power-point lectures that start with a diagnosis (i.e, the lecture on lupus), Monday School cases begin with a patient problem (e.g., joint pain and fever) and work forward to the disease and its management (e.g., Lupus). The model emphasizes that clinical reasoning is important for effectively moving from the long list (i.e., all possible causes) to the short list (i.e., the five or so things that fit the case); great clinical reasoning is rewarded in the competition (50 points up front). Further, the model teaches that cost containment is all of our responsibility (i.e., negative points for spending too much on the labs). It models the behavior of the great physician: start with the differential diagnosis, then use all available resources (i.e., the internet, textbooks, colleagues) to learn more about the presentation and management of each disease on the differential…. Then make your decision. It teaches teamwork: firms work together as teams as active learners instead of the individual, passive learner-model of powerpoint lectures. And it’s fun… the fun part of internal medicine was and is the detective-like deductive reasoning that went into solving mystery cases. Of course, the residents learn the board objectives for a topic, but they also learn the most up-to-date information on each disease being considered. Because this is an exercise in comparing why one diagnosis fits better than others, residents also learn to compare and contrast diagnoses…. And in medicine, it is as important to know why it is not lupus as it is to know why it is sarcoid. Finally, each team has a scribe that records the content of the group’s investigative efforts. After Monday school, the review articles used to construct the modules are emailed to the residents, and the resident firms email each other the notes from their own discussion. Over the course of a three year curriculum, every ABIM learning objective is addressed, and each resident has his or her own study guide. Most importantly, each objective is addressed in
a format that makes sense for not only the boards, but also for the
wards. Of course, the added benefit is that each resident learns
practice-based learning skills (i.e., how to use the internet, books,
etc. to find the answers to questions derived as part of solving
a mystery patient case) that will last a lifetime. Friday School At noon on Fridays, the interns return from the wards to hand off their pagers to the residents, who have just finished their Friday school. The residents take back their pagers from the attendings, and return to the wards to complete any remaining patient-care tasks. At noon, all residents and interns come together to participate in one of four regularly scheduled repeating conferences:
Friday School At 1 PM on Fridays, the Resident takes the Interns' pagers, and the Attending and Resident work together to provide patient care in the afternoon. On-call interns return to the wards after Friday
School. All other interns are off for the day, and pick up their
pagers the following morning from their residents. Check out the
Intern-School Schedule for 2010- 2011.
When you see the Friday School room, you’ll now palpably feel
the commitment of Tulane to its resident team. The wall-to-wall whiteboards
permit teaching at any possible moment… the leather
chairs enable the comfort necessary for our three-hour Friday
School sessions…. |


The
important elements in any residency program, as with life, is not
in the materialistic bling…. It’s in the virtues, principles
and mission statement of the team. Beautiful hospital lobbies, for
example, cannot substitute for what happens in the patient rooms.
But there is something to be said for showing your commitment to
residents needs, comfort and education.